Turnover is one of the biggest hidden costs in any business. Just when you get the right candidate on board, trained, and experienced, they might leave for another employer. Why? Perhaps they felt unappreciated or identified more with a competitor’s story.
When an employee leaves, you lose more than just the cost of recruitment and training. You lose their relationships with other employees, contractors, vendors, and customers. If they are in sales, you may even lose clients. The costs of turnover quickly add up.
The Transactional Mindset đź’ł
Traditionally, employee loyalty was based on a transactional bond: do the work and get paid. Employees could shop their skills to the highest bidder or stay because they needed the money.
However, the workforce is changing. Many employees now prefer the flexibility of working from home, allowing them to live in lower-cost areas and spend more time with family. Their loyalty often hinges on the ability to work remotely, making them more likely to “shop” for the next employer willing to meet their needs.
The Relationship Mindset đź’ˇ
Increasingly, employees seek out employers they can identify with—those who share their values and principles. Younger employees, who will live longer into the future, prioritize environmental responsibility, equal pay, and diversity. They are drawn to employers they are proud to work for, creating a relationship bond.
Building the Relationship Through Story đź“–
Your business story can be the best way to communicate your values and principles. It reflects your journey, decisions, and challenges. Employees won’t just work for you for the money; they’ll feel part of a story they can identify with.
Let Business Audio Theatre help you tell your story and build lasting relationships that transcend the transactional! 🎙️